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CUSTOMER TESTIMONIALS
 

At Bridal Warehouse we take pride in our personal customer service.
Read below to see what our customers are saying about us !!!

   

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WEDDINGS

 

I must say, Bethany, at the Louisville store is so amazing I had post. It's because of her that I said yes to the dress. Others could really learn what kind of personality brides are looking for when looking for gowns. PY via facebook
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Natalie and Lanie from the Evansville store were sooo helpful! I got the dress I wanted :) SS via facebook
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I can not brag enough about my experience at The Bridal Warehouse (Louisville) Brandy is THE most amazing bridal consultant EVER! From the moment we walked in, she took care of me, my mom Vanessa & my bridesmaids. It was more than just helping me try on dresses, she assisted me with my "vision" on how I wanted my dress to look. Which leads me to the alterations dept. They have been SO helpful seeing my vision come to fruition. I can not WAIT to post pictures of my AMAZING dress! I will be recommending The Bridal Warehouse (and Brandy) to EVERYONE!!! MT via facebook
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Just wanted to share a note of what a fantastic bridal consultant you have at your Nashville/Goodlettsville store. Leslie has gone above and beyond to help a very stressed bride! From my first consultation with her, to several visits later, she has been so kind and understanding, and willing to do everything she can to help! Her manager Diane is also a gem! Ladies, if you want a special bridal experience, check out the Goodlettsville store and request Leslie as your consultant! Betsy via facebook
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I just wanted to let you know that Denise at the Elizabethtown store is great! She helped me find the perfect dress, as well as the perfect bridesmaid dress! We haven't checked out the tuxes yet at Tuxedo Avenue, but I'm sure she won't let us down! :)
Alysha via facebook
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The Louisville team did an absolutely amazing job of outfitting our entire Bridal Party from Bride, Groom, Bridal Party and Parents. Connie Fleming is simply the best! The alterations team? I haven't words! Thank you for helping make my daughter's day absolutely spectacular! Sherri  via facebook

Bridal Warehouse, I just wanted to express my utmost gratitude with your company. I ordered my wedding dress online from your www.shopusabridal.com, to be delivered to Australia and can say with no reservation that my experience was nothing but positive. I received all information regarding my purchase promptly, had any questions I sent through via email answered within a couple of days and now own the most beautiful bridal dress. The process, from start to finish was professional, friendly and worry free and I cannot begin to put into words how happy I am with the result. The only thing left to do is count down to the big day... 
Thanking you very, very much. Stacey

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I just wanted to share what a wonderful experience we had today at the Rivergate Tennessee Bridal Warehouse. I bought my wedding gown from Bridal Warehouse 12 years ago. My daughter got engaged on Easter weekend and we decided to go to a national bridal chain last Friday because it was closer to where we live. We had a horrible experience! The consultant was rude, acted as if we inconveniencing her and once she learned we planned on waiting for my daughter's biological mother to come in to town to purchase a gown she became even less helpful.

I assured Jenny that we would come to Bridal Warehouse and have a MUCH different experience, and that is exactly what happened. From the moment we walked in the door and were greeted by a smile the experience was wonderful! EVERYONE was wonderful! Leslie was our consultant.  She was patient, listened to what Jenny wanted, found several wonderful gowns, but most importantly she found THE gown! It was exactly what she was looking for and perfect for her!

When we told her that we would be waiting to purchase a few weeks she said, "no problem, I have everything written down and it will be in the computer." We left happy, excited for the big day and more than satisfied with our experience. We have not price shopped the Bridesmaids dresses at all but after getting in the car decided we will not look anywhere else.  You carry the ones we want and we will only buy from you!

Thank you for giving Jenny the experience I wanted her to have when shopping for one of the most special days of her life!  You guys are amazing and I will continue to tell everyone THE place to get a gown is Bridal Warehouse! Thanks again to Leslie, Dale and everyone at your Rivergate store! Thank you, AH

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I bought my wedding dress at Bridal Warehouse in Evansville, IN after visiting several stores in Evansville and many more stores in New York City. I had a great experience being helped by Shannon there.  He was easy to work with and very helpful.  He found the dress that I ended up buying.  His recommendation allowed me to get a dress I am truly happy with.  I had a hard time finding something I liked, and I know I wouldn't be as happy with my dress if it weren't for Shannon recommending that one. Thank you, LS

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Bridal Warehouse in Elizabethtown gave me the best experience while buying my wedding gown. It was enjoyable and easy, and wonderful customer service I felt so special. TC

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Visited your E-town store Yesterday & it was gr8! I will be highly recommending you to all the 'bride to be' I know!!!
, Elizabethtown via Facebook

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Thank you for all of your help,  I can't imagine anyone going anywhere else for all of their bridal needs. You have everything imaginable for any bride, plus the personal care that all of you offer is priceless. Judy, Elizabethtown

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Denise thank you so much for all of your help! If there is one thing I enjoyed most shopping for my wedding attire, it was you. You are one of the coolest people I have met. You are excellent at your job and I will tell everyone just that. I wish you the best of  luck in this journey of life God has given us. I will always remember Denise, the one who saved my day. Kristen, Elizabethtown
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Troy and Judy,  you guys are so great. Judy, anyone who has the patience with me like you had is amazing! Thanks for your helping me during such a stressful decision. Troy the tuxes were awesome. All the guys were impressed with how good they fit. Thanks to you both for making our day so great! Scott & Nikki, Vine Grove    

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We can never thank you enough for all you did to make my daughters wedding day so special. Her dress was gorgeous and you treated her maids like they were gold. Thanks also for recommending your tuxedo department. My youngest daughter will be seeing you soon for her first prom gown.
  - Linda, Louisville
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Thank you so much for being there for me through my wedding adventure. Everyone was so sweet, and I fell very blessed to have found you guys. Thanks for making my day stress free.....
- Margaret, Nashville
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I had one of the best experiences of my life at your store. I had been to a couple of  other stores and they treated me next to awful.  I guess because I was not sure what I wanted,  they didn't have the patience to deal with me. Sara sure did. I loved being a customer at your store and I have already recommended you to two of my friends. Please thank everyone for me. - Colby, Evansville
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... Everyone was so helpful. I could not have picked a better place to buy my wedding dress. I should have known what to expect, I had already purchase all of my prom gowns from you guys. Thanks - Whitney, Elizabethtown
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Our experience with Bridal Warehouse has been stress free and surprisingly fun. You found the perfect gown for my daughter and then accomplished the impossible you found a dress for me. Everyone's attention to detail was appreciated and a special thanks to your alterations staff for making us look great in our gowns. Bridal Warehouse is the place to go. - Shamika, Louisville
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Ok, I walked into your store on Wednesday, getting married in three days (Saturday) and didn't know what to expect. Jennifer told me nothing to worry about, she would take care of me. What can I say, the gown was perfect, the tiara & veil were perfect and you all even put my guy in the perfect tuxedo. Thank so much for taking my stress away and giving me a great day. - Toni, Bardstown
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From the moment we stepped in your door our experience could not have been better. From my dress to the guys tuxedoes, you took care of us all. Thanks - Dayna, Newburg
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I want to thank you for a wonderful shopping experience. Meeting Seth at the Allure truck show was a treat. He was so kind and funny. I loved the dress he recommended, he made me feel so special and I loved it when my mom had to wipe the tears from her eyes. My gown is coming off layaway next week and I will seeing you for my alterations appointment. Can't wait. - Faye, Franklin
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Shopping for a wedding can be very stressful to say the very least. A few weeks back, (my girlfriend who is the bride-to-be) and myself visited your Nashville, Rivergate Store on Conference Drive on a whim. A very special person named Teresa Ryan greeted us. She let my girlfriend, Brandy try on dress after dress, and as she changed her mind frequently, never once did we feel rushed, or made to feel like we were being forced into making a decision that day. I was so pleased with your service, but I actually thought that it was probably a fluke and that the treatment we received was a rarity, and was something we may never have again. After all, we had come on a weekday, on a whim, when the store was actually not that busy.Now skip ahead to today. Brandy received a call that there was an Allure trunk show. We met up and were once again greeted by Teresa. We then proceeded to let Brandy once again try on dress after dress, even trying on "the" dress several times in between the others. Never once did we feel rushed or pressured by Teresa. Needless to say, we found and ordered "the" dress tonight. It is due to come in March, and I have never seen a happier bride, which one of her best friends makes me extremely happy.I wanted to take a moment and commend you on consistent service from your employee, Teresa. She made both of our days of wedding shopping complete, and we could not have done it without her. We have not chosen our bridesmaid gowns nor the tuxes, so I am sure that we may visit your store again in the near future, but until that time please let Teresa know that she was as much a part of this wedding as one of us.  Nashville Tn Sincerely, KH
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We traveled from Huntsville, Alabama to your store in north Nashville. My daughter had heard about your store from several of her sisters at college. To be honest, I wasn't sure about driving the distance, but it definitely was worth the trip. My daughter bought a stunning gown after trying one beautiful gown after another. With the help of Debbie we also selected our bridesmaids. We are making a trip in a couple of weeks for sizing and to be honest it's a great excuse for a girl road trip. My daughter knows several girls who are engaged and will soon be needing a dress. We are going to recommend Bridal Warehouse - Tina, Huntsville 

PROM - PAGEANT - OTHER EVENTS

Thank you all for helping make my shopping experience a joy. The dress was magnificent and you made me feel like a queen for a day. All of you at Bridal Warehouse honestly made a difference, I never felt so confident in the way I looked or dress. - Lisa, Belle Meade
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Mary, what an extremely pleasurable experience my friend (Anita) & I had shopping for our prom gowns last week. I was told by my friends you guys were the place to go, and they were right. I have been several other places, but none of them had the number of styles bridal warehouse had. I'm not the smallest girl around so it was a relief to find a huge selection in my size. Anita is just the opposite of me size wise and at almost a size 0 she has problems finding dresses that fit. Not at Bridal Warehouse. Both of us are juniors and we will be back next year, with more friends. Once again Mary thank you. - Katrina, Glasgow  
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Mom and I loved your store and all the great stuff (best pageant selection I have seen). As usual I waited until the last minute, but I found 'the" dress and it fit perfect. More pageants to come and I will be back. - Marianne, Shelbyville
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I looked great at homecoming, no other way to say it. Thanks to all who helped. - Stacy, Evansville
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First off, thank you for helping find a dress my daughter loves. This is her first prom and neither of us knew what to expect. Your staff was excellent, a cut above the rest I am sure. You made us feel so comfortable, even my husband had a great time and admits it. What a joy. - Juliani, Louisville
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I'm already excited about next years prom. I will be a senior and it will be my third time going to prom. My sophomore year I purchased somewhere else. Even though I purchased from 'their store' it was not a good experience. I heard about you guys at the prom show and decided to give you a go. What a difference it can make when a store cares if you are there or not. Jan was the best. I tried on a bunch of dresses, but the first one she put on me is the one I bought. I really can't wait to do it again. - Sabrina, Nashville          

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