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Our
FAQs

Planning your wedding is a journey - and we know that you'll have questions along the way! See our list of frequently asked questions below. Of course, if can't find the answer your question, don't hesitate to reach out. Our bridal specialists at USA Bridal are here to help!

Are you an Authorized Retailer for the Designers you sell online?

Yes we are! USA Bridal is an Authorized Dealer for all the designers listed on our web site. We have a long-standing business relationship with each designer. You will receive the 'real' item from the designer not a cheaply made inferior quality knock off. Always make sure you are ordering from an Authorized Dealer.

How do I measure?

  • If at all possible have a professional seamstress/tailor take your measurements. If a professional is not available have a family member or friend measure you.
  • Do not take your own measurements, they will not be accurate.
  • If possible get measured wearing the exact undergarments you will wear with your gown, slip, bra & shoes.
  • You will be taking three measurements: bust, waist, and hip.
  • Use a standard cloth measuring tape. Do not pull the tape tightly, hold it just tight enough to hold it in place.
Bust Measurement
  1. Start with the measuring tape under your arms.
  2. Stand straight with your heels together and your arms down at your side.
  3. Position the measuring tape so that it covers the widest part of your back and the fullest part of your bust.
  4. Write the measurement down.
Waist Measurement
  1. Stand straight, heels together and bend to your side. The bend is your natural waist.
  2. Stand straight and keep your heels together.
  3. Position the measuring tape around your natural waist.
  4. Write the measurement down.
Hip Measurement
  1. Stand straight with your heels together and your arms down at your side.
  2. Position the measuring tape around the widest part of your hips.
  3. Write the measurement down.
Selecting Your Size

Compare your measurements to the designer's size chart that applies to your item. The designer's chart shows the approximate measurements that are used to make each size.

If your measurements do not match all three measurements exactly, this is normal. Designers suggest going with the largest size that matches your largest measurement. Remember a gown can be taken in, but taking a gown out will depend on the extra fabric in the seam. Almost all gowns/dresses will require some alterations.

What is the Wear Date?

A wear date is simply that, the date you will wear the item you are ordering. We request this information to make sure your item will arrive before your wear date. If we determine we cannot meet your wear date, you will be noti ed, your credit card is not charged and your order is not processed.

When do I need to Order?

Most special order gowns or dresses take 8 to 16 weeks, a few designers take longer. Order in plenty of time to allow for fittings and alterations.

What is a Rush?

Many designers offer a 'rush delivery' on their gowns or dresses. For example if a designer's regular delivery is 12 to 14 weeks, they may offer a rush delivery that is 4 or 6 weeks. Rush deliveries are an add-on cost item. A rush delivery can only be requested at the time the order is placed. Not all designers offer a rush option.

Do you charge for shipping?

Shipping is Free to anywhere in the continental United States. Hawaii and Alaska will require a small shipping fee that will be automatically added to your total. We ship UPS ground. Other shipping including next day and overnight is available, at an extra cost. If special shipping is requested we will notify you of the additional cost.

Do you ship internationally?

We do ship to select international destinations. After you place your order you will be emailed the cost of shipping your order and you must approve the additional cost before your order is processed.

Do you charge sales tax?

Sales tax is only charged ON ORDERS SHIPPED TO STATES WHERE WE HAVE PHYSICAL STORES. KENTUCKY ORDERS WILL BE CHARGED 6%, TENNESSE ORDERS WILL BE CHARGED 9.25%, INDIANA ORDERES WILL BE CHARGED 7%. These charges are applied to your order without prior noti cation.

Do you have actual stores?

Yes we do. USA Bridal has one of the largest bridal/prom operations in the United States. We have stores in three states. Each of our locations has thousands of bridal gowns, hundreds of prom gowns, huge selection of MOB, flower girl and special occasion dresses. Each Location also features a full service tuxedo store called Tuxedo Avenue.

Can I pick up my online order at one of your stores?

Our stores do not handle or process online orders. Orders are shipped out of our online order-processing center. We are sorry but we cannot send them to a store for pickup.