Online Sales Policy

Shipping and Returns

Return or Cancellation Policy

 All sales are final .  NO returns or exchanges. No exceptions.

What if I need to cancel my order before I receive it? When an order is placed at USA Bridal, we immediately place a special order with the designer. As with any special order, the designer does not allow it to be cancelled. 

Shipping & Handling

Standard Shipping on Dress Orders:

Shipping will take up to 2-4 business days within the continental US. International orders will be estimated depending on the country being delivered to.

You will receive a tracking number when your order has shipped.  

Once your order ships, we are unable to change your delivery address. USA Bridal is not responsible for any lost, damaged, or stolen packages.

Shipping Responsibility:

Shipping costs are the responsibility of the customer and are non-refundable. This includes all orders returned and exchanged with USA Bridal. No credit is given for lost packages being returned to USA Bridal. Non-returnable merchandise sent back to us will not be returned, and no exchange or credit will be issued.

Shipping & Insurance:

We ship FREE to the continental US.  International, Hawaii and Alaska will be emailed the freight quote.  A $35.00 insurance fee is added to each order.

If the product is not available for purchase online, please contact a USA Bridal customer service representative for a shipping quote, at: 1-270-765-2269 or info@usabridal.comIt is important you read our Online Sales Policy. The act of placing your order and supplying us with your credit card is your acceptance of our sales policy & terms/conditions. Please address any question you have to customerservice@usabridal.com.

Privacy and Security

Your privacy and your information security are important to us. All order transactions are handled via a secure connection and the information is encrypted. Your private information is removed from the server as soon as we process your order.